Please check your property as well as with neighbors or family members in the home.
- If your tracking information shows that your package was delivered, but you can't find it:
- Verify the order was placed with the correct address (email confirmation)
- Check outside - the carrier may have left a notice of attempted delivery or left the package in a safe place such as a porch or garage
- Check with other members of your household
- Check your mailbox or anywhere else you receive mail - some shipping methods utilize multiple carriers
- Wait for the full estimated shipping time frame to pass, in rare cases, packages may show as delivered up to 2 business days prior to arrival
Not able to locate the package? Contact us.