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How Can I Return My Order?

I am sorry to hear that the items you purchased are not working out for you. If you purchased the shoes from newbalance.com within the last 30 days, you can print a return label here.

Items purchased on newbalance.com between November 1, 2016 and December 31, 2016 are eligible for return until January 31, 2017.

Please allow up to ten business days after we receive your package to process your refund and credit your account.

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