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How Will I Receive Tracking Information?

Choosing UPS as your shipping method, including UPS SurePost, your tracking number will be emailed within two business days to the address used during the checkout. All orders placed on www.newbalance.com take up to two business days to process before shipping out.

Please check your spam or junk mail folder(s) for this shipment confirmation (the subject line is "Your Order Has Been Shipped"). You can track your order using your order number, last name, and shipping ZIP code.

If you believe that you mistyped your email address during checkout, please email us.

If your order was shipped using the US Postal Service, please email us.

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