New
Balance
Faqs

When Will myNB Reward Points Appear on My Dashboard?

Your NB points will appear on your Dashboard within 5 business days after your order fully ships.

If you purchased in a participating store, your NB points will be awarded within 24 hours of your purchase.

For example, if your order includes a running top and a pair of NB1 custom shoes, your order is considered fully shipped once all items are en route and your credit or debit card has been charged.

You can earn more NB points while your shoes are in transit. Click here to find out how!