Can I Make Changes or Cancel My NB1 Order?

Yes. Changes or cancellations can be made within 1 hour of ordering. Click here to make a change or cancel the order.

What can be changed?

  • Name
  • Street number

What can't be changed?

  • The materials
  • Color
  • Personalization
  • Size and width
  • Payment method
  • Shipping method
  • Billing address
  • Quantity of items on the order (additional items cannot be added to the order)

NOTE: If changes need to be made to any of the above, we recommend cancelling the order and placing a new one.

Need to make a change to the address? Click here.

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